My name is Mark Hales and I am a qualified and registered Gestalt Counsellor and Psychotherapist. I have worked for Lifeline, in Men’s Residential Drug and Alcohol Rehabilitation and a Private Sector Mental Health Program.

My passion is for working with clients one on one, in a collaborative process that aims to facilitate change and improve quality of life. And, in my 10 years of working in the counselling field, I have had the privilege of supporting clients through often difficult and rewarding person growth and transition. I know each person has a unique story to tell and that’s why counselling is not a “one size fits all” approach. Generally people come to therapy to feel less pain, have more fulfilling relationships and a closer connection with their own needs and yearnings.

I started my Counselling career in 2003 as a Lifeline telephone counsellor, then worked in a residential drug and alcohol rehabilitation program for men; in a private mental health in-patient/ out-patient program supporting men and women who were struggling with addictions and a variety of mental health issues, including depression, anxiety, grief and post-traumatic stress.

Having studied several counselling methods, I bring a range of skills and experience when working with clients. Central to my belief is that we all have the inner wisdom to resolve our own life struggles and with the right support we are able to live the life we choose.

My own experience of counselling was after several life changing incidents all occurred in quick succession. I didn’t have the internal resources or external support to cope and found myself isolated and not knowing which way to turn. I was too ashamed to talk about what was happening and didn’t even know where to begin.

These defining moments are part of my life’s journey and were a catalyst for change. I knew I needed help but found myself thinking I should “just get on with it” and continue as I’d always done. The problem with “doing what I’d always done” was that nothing was going to change. I needed to do something different and didn’t know where to begin. The result was the decision to see a counsellor and my life took a 180 from that point onwards. I liken Counselling and Psychotherapy to the road less travelled, where as previously I had been on the freeway, trying to keep up to the car in front and ahead of the semi-trailer behind, I was now able to enjoy the ride, take in the scenery and travel at my own speed. Counselling has changed my life, and for the better. Although at times I wondered if the pain would ever stop, I now know that I grow through the process and come out the other side a better version of me.

I bring life skills and experience to the counselling session – not just text books and theory. In my counselling sessions, I consider the whole person – mind, body, spirit and emotion are all equally important so that we can openly discuss whatever is happening for you in the present moment.

I am honored to have found a profession I am passionate about and one which has the potential to change lives. With that also comes the responsibility to always be where you are, following your agenda for your session and respecting your intuition, wisdom and knowledge.

I adhere to the ethical guidelines of Counselling and Psychotherapy: 

Professional Qualifications:  

  • Advanced Diploma of Gestalt Therapy: Gestalt Therapy Sydney
  • Diploma of Holistic Counselling & Life Care: Nature Care College
  • Cert. IV Counselling & Communication: Australian College of Applied Psychology

Professional Registration & Accreditation:

  • Professional and registered member of PACFA Psychotherapy & Counselling Federation of Australia 
  • GANZ Gestalt Australia & New Zealand

Counselling has changed my life for the better, and it will help you too – call me, even if it’s just to briefly talk through what’s going on and how I can help you – click here